These major airlines are offering free flight changes and refunds amidst the global COVID-19 outbreak


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Since the initial outbreak in Wuhan, China the new coronavirus, COVID-19 has spread to 119 countries and territories, infected over 119,235 people worldwide, killing roughly 4300. On the upside, a reported 66 600 have recovered from COVID-19. In South Africa alone there 7 confirmed cases with 100 people currently in quarantine.

Amidst the global outbreak, several major companies have cancelled corporate travel and global events such as SXSW and Coachella have also been cancelled or postponed. Now, a list of major international airlines are offering free flight changes and cancellations as the virus spreads across the globe.

Read More | All you need to know about COVID-19

While many experts argue that travel bans or cancelling travel is unnecessary, the choice is ultimately yours. Take a look at the list below and read more on the latest local news, right here.

United Airlines

Free Changes: Direct flights between New York and Cape Town. Offering free flight changes for any flights booked between March 3 and March 31. Flights between March 9 and April 30, booked before March 2, can also be changed at no cost. New flights must be rebooked for a date within the next 12 months.

Singapore Airlines

Free Cancelations and Changes: For tickets issued on or before 4 March 2020 for travel to and from mainland China, Hong Kong, Macau, South Korea, Japan and northern Italy between 24 January 2020 to 30 April 2020. New flights must be rebooked for a date on or before 31 August 2020.

Cathay Pacific

Full Refunds and Changes: Flights booked to Wuhan before January 21, to mainland China before February 3, to the Philippines before February 4, Taiwan before February 8, Israel before February 19, South Korea before February 24, and to Thailand and Japan before March 6 can all be fully refunded.

For all other countries – passengers can change flights with no rebooking or rerouting fees (fare difference applies).

Emirates

Free Cancelations and Changes: On all bookings made before 31 March 2020 to all countries.

Qatar Airlines

Free Cancelations and Changes: Existing bookings and future bookings for travel up to 30 June 2020 can be changed for free of charge by altering the flight dates or even exchanging tickets for a travel voucher that’s valid for one year.

KLM

Free Changes: Tickets starting with 074, issued on or before Tuesday 31 March 2020, and valid for travel between Wednesday 4 March 2020 and Sunday 31 May 2020, can be postponed at no extra cost regardless of destination.

Flights to Italy until the end of April, can be changed for free. New flights must be rebooked for a date on or before 31 May 2020. Flights to China until the end of May can be changed for free. New flights must be rebooked for a date on or before 30 June 2020.

British Airways

Free Changes and Refunds: All bookings made between March 3 and March 15 can be changed for free. New flights must be rebooked for a date within 12 months.

Flights to and from Hong Kong up to end of May can be changed free and flights between London and Italy up until April 4 can be refunded or changed.

Virgin Atlantic

Free Changes and Refunds: All flights in March can be changed for free. New flights must be rebooked for a date before 30 September 2020.

Flights to Hong Kong between now and April 30 can be refunded. Bookings to Italy until the end of March can be changed for free. New flights must be rebooked for a date on or before 31 May 2020.

Air France

Free Changes and Refunds: All flights booked before March 31 can be changed for free. New flights must be rebooked for a date on or before 31 May 2020.

All flights to China, Hong Kong and Taipei have been suspended until March 29, and tickets can be rebooked or refunded.

Lufthansa and Swiss Air

Free Changes: All bookings before March 5 for travel date up to April 30 can be changed for free. New flights must be rebooked for a date on or before 31 December 2020.

Turkish Airlines

Free Changes: Flights to China between January 31 and April 1 can be changed for free for flights departing before May 31.

Flights to Italy between February 28 and April 1 can be changed free of charge for free for flights departing before May 31.


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