Certain South African households are entitled to free electricity – find out more


Free Electricity
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Some South African households can get free electricity each month. The initiative, which was launched in 2003, subsidizes some of South Africa’s poorest households with a monthly allocation of free electricity, but according to Eskom, many are not claiming their free electricity.

In 2020, Eskom said that 900,000 customers were registered for free basic electricity, but only 700,000 people were using their free power vouchers every month.

Those who qualify for free basic electricity qualify as part of the FBE programme receive between 50kWH and 60kWH per month. This basic FBE allocation should be enough to cover basic lighting, media access, ironing and using an electric kettle.

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In order to qualify for free basic electricity, households must earn R3,500 per month or less. In order to apply, an individual must visit their municipal office, contact their ward councillor or community representative. Alternatively, contact Eskom on 0860037566.

Once registration is complete, successful applicants will be able to collect vouchers from prepaid electricity vendors on the first of every month.

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