Discovery Health launches new prepaid medical cover – here’s how it works

Discovery Health
Photo by National Cancer Institute on Unsplash

Discovery Health recently launched a new prepaid medical scheme that allows anyone living in South Africa to buy vouchers for healthcare services via WhatsApp and retail outlets.

Discovery’s first offer is an R300 GP doctor consultation voucher which also includes the medicine prescribed by the doctor. The voucher can be used at any general practitioner within the Discovery Prepaid Health network and there is no limit to the number of vouchers someone can buy.

Discovery Prepaid Health will initially roll out in eight of the nine provinces and include doctors within major metros but the company plans to expand even further, with new practices being added daily.

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“We have carefully selected the healthcare professionals who are pioneering the Discovery Prepaid Health offering with us, and we’re excited that every person in our country will have the opportunity to consult with them.” – Dr Ryan Noach, chief executive of Discovery Health.

How to access Discovery Prepaid Health

  • Discovery Prepaid Health can be accessed by registering a user’s profile at or on WhatsApp on 0800 33 78 46.
  • Existing clients can also access a link to these platforms through the Discovery corporate app.
  • Vouchers can be bought in-store at one of 350,000 retail outlets. Vouchers are also available through the Discovery Prepaid Health web-based app, or the Vitality Active Rewards Mall, using a debit or credit card.
  • The voucher can then be loaded to their Prepaid Health balance using WhatsApp, the website or through the Discovery Prepaid Health app

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